Policies

 

Results

- Healed results will vary with each individual client and using a pencil or powder may still be needed especially

   if a more dramatic look is needed.  We have no control over what occurs during the healing process.

   Absolutely NO guarantee will be made and additional sessions (charged accordingly) may be required to

   obtain optimal results. Additional charges will apply.

- If you have had your eyebrows/lips/eyes previously tattooed and are interested in a cover-up/re-work, you

   MUST send us a clear photo PRIOR to booking your appointment. In some cases where the previous

   work is too dark, dense, discolored, or large, tattoo removal will be highly recommended before we begin the

   cover-up/re-work. Previously tattooed areas and cover-ups will always require additional touch-ups for best

   results and will be charged accordingly.
- Your initial touch up appointment can be scheduled no sooner than 6-8 weeks but no more than 10 weeks

   following your first session. We must give your skin some time to fully heal and regenerate beforetattooing it

   again. This touch up appointment is highly suggested for best results, as the work is considered incomplete

   without the touch up. Additional refresher appointments will be charged depending on how much work is to    

   be done. Refreshers are generally required every 1-2 years.

Scheduling

- A 50% deposit is required in order to book and confirm every new appointment. This non-refundable deposit is

   to ensure that you are serious about booking your appointment and will be deducted from the total cost of

   your session.

- We require 48 hours notice if you decide to reschedule your appointment and we allow 1 reschedule before

   forfeiting your deposit.

- If you chose to cancel without proper notification or do not show up for your appointment, you will charged

   the full amount of your appointment. Cancellation with proper notification will result in forfeiture of deposit.

- Consultation fee is also non-refundable but will be applied to your initial procedure.

- There are contraindications to permanent makeup that needs to be taken into consideration. There will be no

   refund if you book your appointment and are not a candidate for permanent make up.

     1. Pregnant - need to wait until after given birth.

     2. Keloids - no microblading, other procedures may be possible with doctor's note and/or patch test.

     3. Chemotherapy - after or before chemo with doctor's note.

     4. Blood thinner or bleeding disorders - needs doctor note.

     5. Accutane - wait for a year.

     6. Botox - wait 2 weeks.

     7. Sunburn - wait 2 weeks.

     8. Severe acne - need to wait until skin is better.

     9. Retinoid/Vitamin A/Retin-A - need to stop products around the intended area for 2 weeks before and 2

          weeks after.

     10. Autoimmune - depending on your condition, please contact us before booking.

- Absolutely no kids allowed in the treatment room and must be accompany by an adult in the waiting area..

- Only the person receiving treatments is allowed in the room.

Rescheduling/Cancellations

- We understand that last-minute emergencies sometimes pop up. However, if you are unable to make your

   scheduled appointment with your technician, please contact us as soon as possible to reschedule.

- We require 48 hours of advance notice.
- Rescheduling/Cancellations less than 48 hours from appointment time or clients who no-show without notice

   will lose their deposit.

 

Late Arrivals

- If you arrive late, we will not be able to extend your appointment time.

- If you arrive more than 15 minutes late, we will have to reschedule. Out of respect and consideration for your

   technician and other customers, please do your best to be on time.

- Arriving more than 15 minutes late will result in losing your deposit and you will be required to pay another  

   deposit to book a new appointment.

Payment and Refunds

Cash and Venmo is highly appreciated but we also accept all major credit cards. We do not issue any refunds under any circumstance.

 

*Prices are subject to change at any time.

**We reserve our right to refuse service to anyone.**​